R e t u r n   H o m e





Service

When do you call Dean Boiler?
The answer is simple – if it has anything to do with the boiler room, from complete boiler room installation to refractory repairs or replacement, pressure vessel repairs, tube replacements, combustion testing, burner retrofits, and fuel conversions.

We provide superior customer service with 14 fully stocked service trucks and complete customer support 24/7. Every one of our factory trained technicians, including five certified welders, has been through at least two years of training in the field and in the classroom.

Call Dean Boiler for emergencies. It’s a simple fact that emergencies are pretty routine in our business.  Three offices strategically located throughout Michigan assure prompt and efficient coverage. When your system is down, you don’t need a lot of excuses. Our response systems are designed to deliver help NOW.

Do you need a maintenance contract to keep your boiler room equipment 
operating safely and efficiently?

Call Dean Boiler before you’re left out in the cold. An ounce of prevention is still the best way to avoid costly and inconvenient breakdowns. Preventive Maintenance contracts can include annual, semi-annual, or quarterly inspections as necessary to keep your boiler room equipment operating safely and efficiently. This approach assures plant management that essential maintenance is being performed. It also establishes a figure for budget purposes.

Routine visits allow us to evaluate the overall efficiency of your system. In addition to preventing breakdowns, this gives us the opportunity to recommend system upgrades to improve the overall economy 
of your operation.  Senior members of our staff regularly serve as instructors for in-plant personnel.  A Preventative Maintenance contract is the best way to institute meaningful cost control and provide your staff with the know-how to run a safe and efficient boiler room.

Five Requirements for an Efficient Boiler Room

Begin with Quality Equipment Installation – Install only boiler and pressure vessel equipment registered with the National Board. Such equipment will be manufactured in accordance with the American Society of Mechanical Engineers Boiler and Pressure Vessel Code. Most jurisdictions and insurance companies mandate National Board registration.

Order OEM Replacement Parts – Purchase only first quality OEM replacement parts for any boiler or pressure vessel repair or maintenance effort.

Provide Training – Adequately train all personnel who regularly use or maintain a boiler or pressure vessel. Do not allow a general maintenance person to assume the responsibilities for day-to-day operation of any boiler or pressure vessel unless that person has had specific training. Cleaver-Brooks Customer Training Schedule

Implement Safety & Efficiency Testing – Establish a regular, periodic safety and efficiency-monitoring program for all boilers.  Have boiler combustion and efficiency checked a minimum of once a year. Develop a checklist. Make sure everyone who encounters the boiler understands the cautions and warnings and who to call for help. For assistance in developing a preventative maintenance and efficiency program you may want to consider implementing a Preventative Maintenance Contract.

Ensure Licensed Repairs – Require that all welded repairs are performed by a licensed repair company who are properly trained and qualified to repair boilers and pressure vessels. These repairs have very specific protocols to help prevent recurring failures or accidents. Michigan “R” stamp repairs signify strict repair and/or alteration requirements have been met and verified by a commissioned inspector.



Parts

Did you ever stop to think what it costs you in downtime and additional labor when the service you call doesn’t have the needed part in stock? We are the only authorized Cleaver-Brooks representative in our area. Use only OEM replacement parts to protect your manufacturer’s warranty.  When you buy your parts from Dean Boiler, Inc., you can expect a knowledgeable and friendly staff, direct internet access to factory stock for availability and ordering, access to original or factory wiring diagrams, and replacement parts lists. Our warehouses are well stocked and continually updated. All Dean Boiler service trucks are rolling stock rooms with ample parts inventory on board for nearly any repair.